Returns & Exchanges

At Épices Kanel Spices, we take pride in the quality of our premium spice blends and gourmet products. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened items to ensure your culinary experience is nothing short of exceptional.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack the unopened spice jars or accessories in their original packaging to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, we will process a full refund to your original payment method within 5-7 business days.